Service Agent (Room Service)

Job Overview

Dusit Thani Mactan Cebu is seeking a Service Agent for Room Service in Dubai, United Arab Emirates. This entry-level position is ideal for individuals passionate about delivering world-class hospitality and ensuring exceptional guest experiences with the iconic touches of Thai service.

Company Overview

For over 65 years, Dusit International has been synonymous with world-class hospitality, delivered with the iconic touches of service and artistry of Thailand. From pioneering hospitality and education to leading development in emerging destinations, Dusit International offers an encompassing range of hotel, resort, spa and educational experiences. Today, each Dusit brand endeavours to create a personalised welcome under the brand promise that started it all: the delivery of an experience that enlivens the individual spirit, no matter the journey.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Deliver food and beverage orders to guest rooms promptly and courteously.
• Set up and clear dining tables in guest rooms according to hotel standards.
• Ensure accuracy of all orders and address any guest requests or concerns.
• Maintain cleanliness and organization of the room service pantry and equipment.
• Provide personalized and attentive service to enhance the guest experience.
• Collaborate with kitchen and front office teams for seamless service delivery.

Requirements

• A passion for hospitality and guest satisfaction.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and a proactive approach.
• Flexibility to work various shifts, including weekends and holidays.
• Ability to stand and walk for extended periods and lift moderate weight.

Benefits

• Opportunity to work with a renowned international hospitality brand.
• Gain valuable experience in a dynamic hotel environment.
• Professional development and training opportunities.
• Be part of a supportive and multicultural team.
• Competitive salary and employee benefits.
• Contribute to creating memorable guest experiences.