Service Engineer
Apply to Job Here
| Company Name | KONE |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 1 Year+ |
Job Overview
KONE is seeking a dynamic and enthusiastic Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget.
Company Overview
Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. KONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE emphasizes cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree in Engineering
- Experience: Minimum of 1 year of field experience
Key Responsibilities
- Accountable for customer satisfaction through quality of service and precise communication.
- Resolving customer service quality complaints and invoicing complaints related to maintenance operations.
- Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations.
- Control of the field operations costs, callouts, and service repair sales.
- Accountable for the planned maintenance scheduling, optimized routing, and performing site audits.
- Accountable for the performance of assigned technicians and for their motivation and competence development.
Requirements
- Bachelor’s degree in engineering.
- Minimum of 1 year of field experience in Elevators, Facility Management (FM), Automatic Doors, or related Operations & Maintenance industries.
- Excellent English communication skills (spoken & written).
- Customer-focused, sales-oriented mindset.
- Strong organizational and self-management skills.
Benefits
- Innovative and collaborative working culture.
- Opportunities to achieve your career and personal goals.
- Ethical business practices.
- A range of experiences and opportunities that will help you to achieve your career and personal goals.
- Healthy and balanced life.
- Sustainability is an integral part of our culture.