Service Engineer

Job Overview

We are looking for a Service Engineer to join our team at Carl Zeiss AG in Aalen, Germany. As a Service Engineer, you will be responsible for providing technical support and maintenance services to our customers, ensuring the optimal performance and reliability of our products.

Company Overview

Carl Zeiss AG is a leading technology enterprise operating in the fields of optics and optoelectronics. With a history spanning over 175 years, ZEISS has been shaping progress in various industries, including healthcare, research, and manufacturing. The company is headquartered in Germany and operates globally, serving customers in over 150 countries. ZEISS is committed to innovation, sustainability, and social responsibility.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Provide on-site and remote technical support to customers.
• Perform installation, maintenance, and repair of ZEISS products.
• Troubleshoot technical issues and implement effective solutions.
• Train customers on the proper use and maintenance of our equipment.
• Document service activities and maintain accurate records.
• Collaborate with other service engineers and product specialists to resolve complex problems.

Requirements

• Technical degree or equivalent experience in a related field.
• Proven experience in service engineering or technical support.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel to customer sites as needed.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Work in a dynamic and innovative environment.
• Be part of a global team of experts.
• Contribute to the success of a leading technology company.
• Enjoy a supportive and inclusive work culture.