Service Engineer

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    Company NameGCG Enterprise Solutions
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
    QualificationsBachelor’s Degree
    ExperienceNo Experience / Fresh

    Job Overview

    The Service Engineer is responsible for the installation, inspection, repair, and Preventive maintenance, troubleshooting of office Imaging Products at the customer site. Provide supervisory and technical support to customers regarding technical problems and ensure the Optimum Customer Satisfaction. Attend the Service Calls within committed Response Time.

    Company Overview

    GCG Enterprise Solutions, established in 1982, is a leading office automation solutions provider in the UAE. Specializing in Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, GCG Enterprise Solutions guides clients with comprehensive business information management technology.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: Bachelor’s Degree in IT or Equivalent
    • Experience: Entry level

    Key Responsibilities

    • Installation, inspection, repair, and preventive maintenance of office imaging products.
    • Provide technical support to customers regarding technical problems.
    • Attend service calls within committed response time.
    • Maintain good rapport with IT Administrators, Machine In-charge & Operators.
    • Write technical reports, recording customer complaints.
    • Provide training to customers during installation of new equipment.

    Requirements

    • Bachelor’s Degree in IT or Equivalent.
    • Technical skills in office imaging products.
    • Problem-solving and troubleshooting skills.
    • Good communication and interpersonal skills.
    • Ability to write technical reports.

    Benefits

    • Opportunities for professional development and growth.
    • Work in a dynamic and innovative environment.
    • Exposure to various enterprise solutions and technologies.
    • Competitive salary and benefits package.

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