Service & Operations Executive – Johor Jaya

Job Overview

Alliance Bank Malaysia Berhad is seeking a motivated Service & Operations Executive to join their team in Johor Baharu, Malaysia. This entry-level role is crucial for supporting daily banking operations and ensuring excellent service delivery to customers, contributing to the bank’s mission of providing comprehensive financial solutions.

Company Overview

Alliance Bank Malaysia Berhad (Company No. 198201008390 (88103-W)) is a dynamic, integrated banking group offering end-to-end banking and financial solutions through its consumer banking, business banking, Islamic banking, and stockbroking businesses, having served the financial community over the past five decades. The banking group is involved in the provision of financial services through its principal subsidiaries, Alliance Bank Malaysia Berhad (88103-W) and Alliance Islamic Bank Berhad (776882-V). It provides easy access to its broad base of customers throughout the country via multi-delivery channels which include retail branches, Privilege Banking Centres, Islamic Banking Centres, Business Centres, and direct marketing offices located nationwide, as well as mobile and Internet banking. Alliance Bank and Alliance Islamic Bank are members of PIDM.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: No Experience / Fresh

Key Responsibilities

• Support the daily operational activities of the branch or department.
• Ensure smooth processing of customer transactions and inquiries.
• Adhere to all banking policies, procedures, and regulatory requirements.
• Assist in maintaining accurate records and documentation.
• Collaborate with team members to achieve operational efficiency.
• Provide high-quality service and support to bank customers.

Requirements

• Bachelor’s Degree in Business, Finance, or a related field.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to work accurately.
• Ability to learn quickly and adapt to a fast-paced banking environment.
• Proficiency in basic computer applications.
• Commitment to providing exceptional customer service.

Benefits

• Opportunities for career growth and professional development in the banking sector.
• Comprehensive training and mentorship programs.
• Competitive salary and employee benefits package.
• Work in a stable and reputable financial institution.
• Exposure to diverse banking operations and client interactions.
• Dynamic and supportive work environment.