Shift Supervisor – Surveillance

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    Company NameWynn Al Marjan Island
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationRas al-Khaimah, United Arab Emirates
    QualificationsHigh School / Matriculation
    Experience3 Year+

    Job Overview

    Wynn Al Marjan Island is seeking a Shift Supervisor to join the resort’s Surveillance team in Ras al-Khaimah, United Arab Emirates. This role involves assisting in Gaming Surveillance Room operations, assigning tasks to the team, and maintaining the administrative responsibilities of the shift.

    Company Overview

    Wynn Al Marjan Island, set to open in early 2027 in the United Arab Emirates, is designed as an opulent beachside destination. Located less than 50 minutes from Dubai International Airport, this integrated resort features 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and a five-star spa, currently under construction on Al Marjan Island.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: High School Diploma (Bachelor’s preferred)
    • Experience: 3 years of experience in Surveillance, with at least 1 year in a management role

    Key Responsibilities

    • Assist Gaming Surveillance Room operations and assign tasks to the team.
    • Maintain administrative responsibilities for the shift and set a good example for the team.
    • Assist in scheduling, shift changes, and ensuring adequate staffing.
    • Help coordinate team training on surveillance practices, regulatory changes, and security threats.
    • Review incident reports, ensure accuracy, and escalate significant issues to senior management.
    • Monitor casino gaming areas and detect suspicious behaviors, ensuring prompt intervention.

    Requirements

    • Sound understanding of game protection principles and casino mathematics.
    • Ability to observe and interpret subtle behaviors and potential risks.
    • Strong organizational skills and ability to communicate effectively with different levels of management.
    • Thorough knowledge of all regulations and strong computer skills with Microsoft Office.
    • Ability to remain composed under pressure and adapt to rapidly evolving situations.
    • Ability to professionally read, write, and speak English.

    Benefits

    • Attractive salary paid in Dirhams (AED).
    • Excellent leave policy.
    • Healthcare package and life insurance.
    • Incentive programs and other employee benefits.
    • Career opportunities with Wynn Resorts.

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