Soft Collection Team Leader
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| Company Name | tbi bank |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Bucharest, Bucharest, Romania |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Soft Collection Team Leader position at tbi bank in Bucharest, Romania. A mobile-first challenger bank in Southeast Europe, tbi bank is seeking a team leader for its collection operations to ensure efficiency and effectiveness in managing customer accounts.
Company Overview
tbi bank is a mobile-first challenger bank in Southeast Europe and a regional leader in alternative payment solutions. It operates in Bulgaria, Romania, Greece, Germany, and Lithuania, serving 2.4 million clients through digital channels and partnerships with over 32,000 merchant stores.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Lead and mentor the soft collection team to achieve collection targets.
- Develop and implement collection strategies to optimize recovery rates.
- Monitor team performance and provide regular feedback and coaching.
- Ensure compliance with legal and regulatory requirements.
- Collaborate with other departments to improve overall collection processes.
Requirements
- Proven experience in collection operations, preferably in the banking sector.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Knowledge of relevant laws and regulations.
- Ability to analyze data and make informed decisions.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Dynamic and collaborative work environment.
- Be part of a leading challenger bank in Southeast Europe.
- Contribute to the success of tbi bank’s collection operations.