Specialist, Account Management
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| Company Name | Checkout.com |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Moka, Mauritius |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Checkout.com is seeking a highly skilled Specialist, Account Management to join their team in Moka, Mauritius. This role involves building and maintaining strong client relationships, driving strategic growth, and ensuring client satisfaction within the financial services sector.
Company Overview
Checkout.com is a financial technology company that delivers a high-performance payments platform. Enterprise and scaling businesses use our cloud-based platform to process payments, send payouts, and manage card programs. Checkout.com is headquartered in London, with offices in New York, Paris, Dubai, Hong Kong, and other locations across six continents. Customers include global brands such as Sony, SHEIN, Wise, Patreon, and GE HealthCare.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Develop and maintain strong, long-lasting relationships with key accounts.
- Understand client needs and strategic objectives to recommend optimal payment solutions.
- Drive client retention and identify opportunities for account growth and expansion.
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
- Monitor account performance, analyze trends, and provide strategic insights to clients.
- Act as the primary point of contact for client inquiries and escalations, ensuring timely resolution.
Requirements
- Proven experience in account management or sales within the financial technology or payments industry.
- Strong understanding of payment processing, e-commerce, and financial services.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and manage a portfolio of diverse clients.
- Demonstrated ability to meet and exceed revenue targets and client satisfaction goals.
- Proficiency in CRM software and Google Workspace or Microsoft Office Suite.
Benefits
- Opportunity to work with a leading global fintech company and innovative payment solutions.
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Professional development and career advancement opportunities.
- Collaborative and dynamic work environment.
- Access to a global network of industry experts and cutting-edge technology.