Summer Trainee, Customer Service

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    Company NameNeste
    Company TypePrivate
    Job TypeInternship
    Salary RangeMarket Competitive
    LocationRiga, Riga, Latvia
    QualificationsBachelor’s Degree
    ExperienceNo Experience / Fresh

    Job Overview

    Neste is seeking a Summer Trainee in Customer Service to join their team in Riga, Latvia. This full-time internship offers an invaluable opportunity to contribute to customer support operations within a leading company focused on sustainable solutions and reduced emissions.

    Company Overview

    Neste is a leading global company in chemical manufacturing, dedicated to creating renewable fuels and sustainable solutions for a cleaner future. Headquartered in Finland, Neste aims to redefine how the world moves by significantly reducing emissions and making a lasting environmental impact.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Internship
    • Qualifications: Bachelor’s Degree (in progress or completed)
    • Experience: No Experience / Fresh

    Key Responsibilities

    • Assist customers with inquiries, provide accurate information, and offer effective solutions.
    • Support the customer service team in daily operational tasks and administrative duties.
    • Learn and apply company procedures and best practices for customer interaction and problem resolution.
    • Contribute actively to initiatives aimed at improving overall customer satisfaction and experience.
    • Maintain accurate records of all customer interactions and feedback.

    Requirements

    • Currently pursuing or recently completed a Bachelor’s degree in a relevant field.
    • A strong interest in customer service, sustainable business practices, and renewable energy.
    • Excellent communication, interpersonal, and problem-solving skills.
    • Ability to work effectively both independently and as part of a diverse team.
    • Proficiency in English; knowledge of Latvian or Russian is a plus.
    • Proactive attitude, eagerness to learn, and a commitment to delivering high-quality service.

    Benefits

    • Gain valuable hands-on experience in customer service within a global chemical manufacturing leader.
    • Opportunity to learn about renewable fuels and sustainable business practices.
    • Receive mentorship and professional development opportunities.
    • Be part of an innovative and environmentally conscious team.
    • Exposure to international business operations and diverse work culture.
    • Contribute to a company making a real difference in the world’s energy transition.

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