Supervisor Retail

Job Overview

Here’s your chance to step into the role of Supervisor Retail at Dubai Parks and Resorts under Dubai Holding Entertainment. In this position, you’ll take on key responsibilities that include:

Company Overview

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance Dubai as an international tourism and leisure hub. The group’s portfolio includes Ain Dubai, Global Village, Dubai Parks and Resorts™, Coca-Cola Arena, Roxy Cinemas, and The Green Planet. Dubai Holding Entertainment also owns Arabian Radio Network (ARN), the largest radio network in the region, and MPN, a multimedia sales house.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Certificate or Diploma
• Experience: 2-4 years in retail operations

Key Responsibilities

• Lead and support Retail Associates in delivering excellent guest service.
• Oversee merchandise display, stock levels, and visual merchandising standards.
• Ensure accuracy in POS operations, pricing, and cash handling procedures.
• Monitor shop performance and ensure timely restocking and inventory control.
• Address guest concerns and resolve complaints or escalations professionally.
• Conduct regular staff briefings, training, and on-the-job coaching.

Requirements

• High School Certificate or Diploma in Retail, Business, or related field.
• 2–4 years in retail operations, with supervisory or team lead experience.
• POS and retail systems knowledge.
• Stock management and merchandising skills.
• Strong interpersonal and team leadership capabilities.
• Problem-solving and service recovery handling.

Benefits

• Competitive compensation.
• Exciting career development opportunities.
• Collaborative and creative work environment.
• Opportunity to shape unforgettable entertainment experiences.
• Be part of a dynamic and diverse workforce.
• Contribute to the future of the entertainment industry in Dubai.