Support Representative
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| Company Name | Certn |
| Company Type | Private |
| Job Type | Temporary |
| Salary Range | A$29.00/hr – A$36.00/hr |
| Location | Melbourne, Victoria, Australia |
| Qualifications | High School / Matriculation |
| Experience | 1 Year+ |
Job Overview
Certn is seeking a Support Representative to join our support team in the APAC region. In this role, you’ll assist customers and clients via phone, email, and chat to help them complete their background checks efficiently…
Company Overview
Certn is a tech-first leader innovating every part of the background screening process, offering an easy-to-use platform, checks in 200+ countries, 24/7 customer support, and fast, compliant results.
Quick Details
- Salary Range: A$29.00/hr – A$36.00/hr
- Job Type: Temporary
- Qualifications: High School or Equivalent
- Experience: 1-2 years entry level office role
Key Responsibilities
- Complete automated and manual fulfillment of checks.
- Communicate with third parties to verify information.
- Provide support to peers and participate in training initiatives.
Requirements
- High school graduate or equivalent experience.
- Proficient in data entry and computer literate.
- Excellent written and verbal communication skills.
Benefits
- Remote role with teammates across North America and the UK.
- Global collaboration with experienced support teams.
- Collaborative, async-friendly, and innovation-focused culture.