Support Services Engineer

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    Company NameReliance IT Middle East
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationDubai, Dubai, United Arab Emirates
    QualificationsNone / No Formal Education
    ExperienceNo Experience / Fresh

    Job Overview

    Reliance IT Middle East is seeking a Service & Support Engineer to support VIP and Executive users. The ideal candidate will have a proven track record of delivering fast, confident, and empathetic VIP/Executive support.

    Company Overview

    Reliance IT Middle East is an IT Services and IT Consulting company expanding its operations. They specialize in providing comprehensive IT solutions to businesses in the Middle East, focusing on reliable and efficient services.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None
    • Experience: Entry level / No experience required

    Key Responsibilities

    • Deliver fast, confident, and empathetic VIP/Executive support.
    • Provide strong technical support across M365, Entra ID, Windows/macOS, and networking.
    • Demonstrate solid troubleshooting, documentation, and ticket management skills.
    • Operate independently in sensitive environments.

    Requirements

    • Proven track record delivering VIP/Executive support.
    • Exceptional English (spoken + written) and a professional presence.
    • Strong technical support background across M365, Entra ID, Windows/macOS, networking.
    • Self-driven, disciplined, and able to operate independently.
    • Solid troubleshooting, documentation, and ticket management skills.
    • Currently in the UAE (Dubai preferred) or able to relocate quickly.

    Benefits

    • Opportunities for professional development and career growth within Reliance IT Middle East.
    • Work in a collaborative and supportive team environment.
    • Gain valuable IT experience in a growing company.

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