Team Leader

Job Overview

TALENTMATE is seeking a Team Leader to manage day-to-day store operations, implement company policies and procedures, and drive commercial performance to achieve store objectives. This role involves managing store operations, customer service, and team leadership.

Company Overview

TALENTMATE is a platform connecting job seekers and employers. They provide a space for professionals to find job opportunities and for employers to find potential candidates. They aim to assist with searching, interviewing, and hiring processes.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2 Year+

Key Responsibilities

• Manage day-to-day store operations to ensure objectives are achieved.
• Greet customers, describe product features, and demonstrate product use.
• Educate clients on brand quality standards and specifications.
• Advise customers on suitable product ranges and answer queries.
• Resolve customer complaints and respond to comments professionally.
• Implement in-store promotions and maintain proper loss prevention standards.

Requirements

• Experience in managing store operations and achieving objectives.
• Strong communication and customer service skills.
• Knowledge of product features, benefits, and brand standards.
• Ability to resolve customer complaints and maintain loss prevention standards.
• Skills in implementing promotions and merchandising standards.
• Proficiency in stock administration and awareness of security protocols.

Benefits

• Opportunity to work in a global well-being company (GMG).
• Chance to develop talent within a team through guidance and coaching.
• Exposure to various brands across sport, food, and health sectors.
• Experience in managing store operations and driving commercial performance.
• Develop skills in customer service and brand education.
• Gain experience in implementing promotions and merchandising standards.