Technical Support Specialist

Job Overview

O-NXT is offering an exciting Internship opportunity for a Technical Support Specialist in Tirana, Albania. This role provides hands-on experience in IT and financial services, focusing on providing technical assistance and support to clients and internal teams.

Company Overview

O-NXT is an IT and Financial Services company, established in 2013, headquartered in Tirana, Albania. The company is dedicated to offering premier technology, management, and accounting services to its clients, ensuring optimal solutions and support.

Quick Details

• Salary Range: Market Competitive
• Job Type: Internship
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Provide first-level technical support and assistance to clients and internal staff.
• Assist in troubleshooting and resolving hardware and software issues.
• Document technical problems, solutions, and procedures accurately.
• Participate in the setup and configuration of new systems and equipment.
• Learn and apply best practices in IT support and service delivery.
• Collaborate with senior team members to address complex technical challenges.

Requirements

• Strong interest in Information Technology and Financial Services.
• Basic understanding of computer systems, networks, and common software applications.
• Excellent problem-solving abilities and attention to detail.
• Effective communication and interpersonal skills.
• Eagerness to learn new technologies and adapt to a fast-paced environment.
• Ability to work independently and as part of a team.

Benefits

• Gain practical, hands-on experience in a leading IT and Financial Services firm.
• Receive mentorship and guidance from experienced professionals.
• Opportunity to develop crucial technical and professional skills.
• Exposure to real-world projects and client interactions.
• Potential for future career growth within O-NXT.
• Work in a collaborative and supportive team culture.