Trade Operations Specialist
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| Company Name | SupportYourApp |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
SupportYourApp is seeking a Trade Operations Specialist to join their team remotely. The role involves utilizing fluent English, eBL, and customer success skills to contribute to the company’s customer-focused approach.
Company Overview
SupportYourApp, an intelligent Support-as-a-Service company, has over 16 years of experience providing secure technical, customer support, and CX services to growing companies globally. With a team of over 1300 professionals and operations in over 60 languages, they are PCI DSS Certified Level 1 and hold ISO/IEC 27001 certification.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Utilize fluent English for effective communication.
- Apply eBL skills in trade operations.
- Focus on customer success strategies.
- Provide remote support and services.
- Contribute to a customer-focused environment.
Requirements
- Fluent in English.
- Experience with eBL (electronic Bill of Lading).
- Proven customer success skills.
- Ability to work remotely.
- Experience in IT Services or IT Consulting is a plus.
Benefits
- Opportunities for professional development.
- Work in a collaborative team environment.
- Gain valuable experience in a leading IT support company.
- Access to support and mentorship programs.
- A chance to work remotely.