Virtual Relationship Officer – Emiratized Role
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| Company Name | First Abu Dhabi Bank (FAB) |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 1 Year+ |
Job Overview
First Abu Dhabi Bank (FAB) is seeking a Virtual Relationship Officer for an Emiratized role in Dubai, UAE. This full-time position involves managing a portfolio of customers, achieving KPI objectives, and cross-selling bank products. The ideal candidate will have 1-2 years of relevant banking experience and strong interpersonal skills.
Company Overview
First Abu Dhabi Bank (FAB) is the UAE’s largest bank and one of the world’s largest and safest institutions. FAB offers tailor-made solutions, products, and services to meet the banking needs of customers worldwide through its Corporate and Investment Banking and Personal Banking franchises.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 1-2 years
Key Responsibilities
- Manage a portfolio of 700-800 customers, primarily non-borrowing customers.
- Achieve monthly and annual KPI objectives, including portfolio growth, revenue, cross-selling, and activations.
- Cross-sell bank products such as new accounts, assets, trade, FX, and bancassurance to increase product penetration.
- Refer and upgrade customers to other units within the segment, such as Sales & Coverage RM.
- Ensure timely updates of KYC and conduct due diligence.
- Adhere to agreed SOPs across applicable areas and all prescribed internal processes.
Requirements
- Minimum qualification: Diploma or bachelor’s degree in business administration, finance, banking, or a related field.
- Minimum experience: 1-2 years of relevant banking experience in customer service, sales, or client-facing roles.
- Commercial banking experience is an added advantage.
- Strong interpersonal skills and fluency in English and Arabic.
- Adherence to governance and controls to minimize potential losses.
Benefits
- Participation in assigned People Development and Learning & Development programs.
- Opportunities for professional growth and development within FAB.
- Exposure to a wide range of banking products and services.
- Working in a leading financial institution in the UAE.
- Competitive compensation and benefits package.
- Engaging and inclusive work culture.
