Warehouse Supervisor
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| Company Name | TALENTMATE |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
The Warehouse Supervisor role at GMG is responsible for end-to-end e-commerce order fulfillment operations, ensuring timely and accurate processing of orders from picking to handover to last-mile delivery partners. The role is accountable for order fulfillment performance, SLA adherence, order rejection management, quality compliance (QX), and team leadership, while managing a large warehouse workforce.
Company Overview
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Diploma / Bachelor’s degree
- Experience: 3-5 years
Key Responsibilities
- Manage the complete e-commerce fulfillment cycle: order allocation, picking, QX (quality check), packing, and handover to last-mile delivery.
- Ensure all e-commerce orders are fulfilled within defined SLAs and cut-off timelines.
- Monitor daily order volumes, backlog, and dispatch performance through WMS and operational dashboards.
- Accountable for order fulfillment rate and order rejection rate; investigate, justify, and report increased rejections with root cause analysis.
- Manage a team of 20 Warehouse Associates and 4 Team Leaders.
- Plan shifts and manpower allocation based on order volume and priority.
Requirements
- Diploma / Bachelor’s degree in Logistics, Supply Chain, Operations, or related field.
- Minimum 3–5 years of experience in warehouse operations.
- Mandatory experience in e-commerce fulfillment operations.
- Prior experience managing large operational teams.
- Strong analytical and reporting skills.
- Experience with inventory control systems.
Benefits
- Opportunity to work with a leading global well-being company.
- Be part of a team that inspires people to win in ways that make the world better.
- Professional growth and development opportunities.
- Work in a dynamic and fast-paced e-commerce environment.
- Exposure to international and home-grown brands across various sectors.
- Be part of a company with a vision for the future.