أخصائي الدعم التقني

Job Overview

The Abu Dhabi Accountability Authority (ADAA) is seeking a Technical Support Specialist in Abu Dhabi, United Arab Emirates. This role involves providing technical assistance and support to end-users.

Company Overview

The Abu Dhabi Accountability Authority (ADAA) is an independent government entity responsible for overseeing financial and operational accountability in Abu Dhabi’s public sector. Established to enhance transparency, integrity, and efficiency, ADAA conducts audits, financial reviews, and compliance assessments of government departments, state-owned enterprises, and other entities receiving public funds. ADAA plays a crucial role in maintaining public trust and supporting the emirate’s economic and institutional development.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries under pressure and maintain a high level of customer service.
• Diagnose and resolve technical hardware and software issues.
• Install, configure, and upgrade computer hardware and software.
• Perform regular maintenance and updates on IT systems.

Requirements

• Understanding of IT support principles and best practices.
• Familiarity with computer hardware and software.
• Good communication and interpersonal skills.
• Ability to troubleshoot and resolve technical problems.
• Willingness to learn and adapt to new technologies.

Benefits

• Opportunity to work within a leading government entity in Abu Dhabi.
• Gain experience in technical support within the public sector.
• Contribute to the efficiency and transparency of public administration.
• Professional development opportunities.
• Supportive work environment.