Account Manager

Job Overview

Kayana is seeking an Account Manager to join their team in Dubai, United Arab Emirates. This role involves managing client relationships and driving sales for their innovative ordering and payment solutions. You will be instrumental in helping businesses streamline operations and enhance customer experience, focusing on boosting profits and simplifying the customer journey.

Company Overview

Kayana | Ordering & Payment Solutions is a leading company in the Technology, Information and Internet sector, based in Dubai, United Arab Emirates. They specialize in simplifying and refining ordering and payment experiences for businesses, offering a suite of plug-and-play and fully managed solutions designed to boost order values and profits, while reducing operational burdens like long queues and staffing issues. Kayana’s products are maintained by a team of experts, empowering businesses to focus on their core strengths.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 2 Year+

Key Responsibilities

• Develop and maintain strong relationships with key accounts, ensuring high levels of client satisfaction.
• Identify and pursue new business opportunities to expand Kayana’s client base and market share.
• Understand client needs and effectively demonstrate how Kayana’s ordering and payment solutions can address their challenges.
• Negotiate contracts and close sales, meeting and exceeding sales targets.
• Collaborate with internal teams (e.g., product, support) to ensure seamless solution delivery and client success.
• Provide strategic recommendations to clients on optimizing their ordering and payment processes using Kayana’s tools.

Requirements

• Proven experience as an Account Manager or in a similar sales role, preferably within the tech or payment solutions industry.
• Strong understanding of sales principles, customer service, and client relationship management.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-oriented with a track record of achieving sales targets.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement within a rapidly expanding tech company.
• Work with innovative ordering and payment solutions that make a real impact on businesses.
• Collaborative and supportive work environment.
• Comprehensive health and wellness benefits.
• Opportunity to contribute to a company focused on simplifying business operations.