Admin Coordinator – Medical Services
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| Company Name | dnata Travel Group |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience. As an Admin Coordinator you will provide comprehensive administrative support to the Manager relating to the function of medical services for a smooth and efficient day to day running of the department.
Company Overview
dnata Travel Group is a global travel and air services provider, operating in over 34 countries and 130 airports across six continents. The company offers a wide range of services including ground handling, cargo, travel, and catering & retail. dnata is committed to delivering exceptional travel experiences and supporting the travel industry worldwide.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree
- Experience: 4+ years relevant work experience
Key Responsibilities
- Liaise and co-ordinate with the HR Shared Services team with regards to onboarding and Medical Benefits eligibility for employees.
- Respond and communicate effectively to queries from various internal and external stakeholders with regards to the current medical benefits policy.
- Administer online databases in line with published terms and respective data privacy regulations.
- Investigate, co-ordinate and escalate where required, any complaints received from internal or external stakeholders.
- Produce and issue standard letters relating to member insurance and service provider correspondence.
- Provide consistent and accurate customer service to eligible members over email or telephone.
Requirements
- Hold a Bachelor’s Degree or Honours (12+3 or equivalent) preferably in Nursing, Pharmacy or equivalent medical related field.
- 4+ years relevant work experience in a medical insurance field.
- Clinical medical experience.
- Computer literate, Proficiency in the MS Office Suite of Software.
- Proficiency in written and spoken English
Benefits
- Attractive tax-free salary and travel benefits.
- Discounts on flights and hotels stays around the world.
- Opportunity to work in a fast-paced, cosmopolitan home city in Dubai.
- Be part of a growing and innovative global team.
- Contribute to delivering exceptional travel experiences.