Assistant Front Office Manager

Job Overview

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 26 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history.

Company Overview

Hilton is a leading global hospitality company with a portfolio of 26 world-class brands. They aim to create the best culture for its 500,000 team members around the world.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 5 Year+

Key Responsibilities

• Manage front office operations to ensure smooth and efficient guest services.
• Supervise front office staff, providing guidance and support.
• Handle guest inquiries, complaints, and special requests.
• Ensure adherence to Hilton standards and procedures.
• Assist in training and development of front office team members.
• Monitor and manage room inventory and occupancy levels.

Requirements

• Proven experience in front office management in a hotel setting.
• Strong leadership and communication skills.
• Excellent guest service and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Knowledge of hotel management systems.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Opportunities for professional development and career growth within Hilton.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Hilton benefits.
• Engaging and inclusive work culture.
• Experience Hilton’s global brand excellence.