Assistant Online Manager
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| Company Name | Woolworths Group |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Lota, Queensland, Australia |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Woolworths Group is seeking an Assistant Online Manager to join their team in Lota, Queensland, Australia. This role involves supporting the daily online retail operations, enhancing customer digital experiences, and contributing to the group’s market-leading position in the retail sector.
Company Overview
Woolworths Group is one of Australia and New Zealand’s leading retail groups, supporting well-known brands such as Woolworths and BIG W. The company is focused on creating better experiences for customers, communities, and its team members. It is recognized for its innovation and efficiency across its diverse brands, providing significant opportunities for career growth and making a real difference.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: none
- Experience: 1 Year+
Key Responsibilities
- Assist in the daily management and operation of the online store, ensuring smooth customer journeys.
- Support the planning and execution of digital marketing campaigns and online promotions.
- Monitor online sales performance, customer feedback, and website analytics.
- Collaborate with cross-functional teams to optimize product listings and content.
- Help resolve customer inquiries and issues related to online orders and experiences.
- Contribute to strategies for improving online customer engagement and satisfaction.
Requirements
- Proven experience, preferably 1 year+, in online retail, e-commerce, or digital operations.
- Strong understanding of digital platforms, website functionality, and online customer behavior.
- Excellent communication and interpersonal skills to work effectively with various teams.
- Ability to analyze data and provide insights to improve online performance.
- Proactive attitude, problem-solving abilities, and attention to detail.
- A passion for retail and delivering exceptional online customer experiences.
Benefits
- Opportunity to work with one of Australia and New Zealand’s leading retail groups.
- Be part of a dynamic and innovative team focused on digital growth.
- Gain valuable experience in online management within a large retail environment.
- Access to professional development and career progression opportunities.
- Enjoy employee discounts across various Woolworths Group brands.
- Contribute to creating better experiences for millions of customers daily.