Assistente Callcenter – Apoio ao Cliente
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| Company Name | DIGI Portugal |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Lisbon, Portugal |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
DIGI Portugal is seeking an Assistente Callcenter – Apoio ao Cliente to join their team in Lisbon, Portugal. This role involves providing customer support and assistance via phone in a call center environment.
Company Overview
DIGI Portugal is part of the multinational DIGI Communications, a company with over 30 years of experience in the telecommunications sector. They offer mobile and Internet services, as well as fixed telephone and fiber optics. DIGI is present in Romania, Italy, Spain, Portugal and Belgium, with over 22 million customers.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: Mid-Senior Level
Key Responsibilities
- Provide customer support via phone.
- Assist customers with inquiries and resolve issues.
- Maintain accurate records of customer interactions.
- Ensure customer satisfaction through effective communication.
- Collaborate with team members to improve service quality.
Requirements
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced call center environment.
- Proficiency in Portuguese and English.
- Excellent problem-solving abilities.
- Customer-focused attitude and willingness to help.
Benefits
- Opportunity to work in a growing telecommunications company.
- Collaborative and supportive team environment.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Experience in a multinational company.