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    Associate Manager, CRM

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    Company NameVersace
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationNew York, NY
    QualificationsNone / No Formal Education
    Experience5 Year+

    Job Overview

    Versace is seeking an Associate Manager, CRM to join their team in New York, NY. In this role, you will contribute to strengthening customer relationships and driving engagement through effective CRM strategies within the luxury retail sector.

    Company Overview

    Founded by Gianni Versace in 1978, Versace is built on the principle of freedom — empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world’s most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and innovative Italian artisanship, strength and sensuality, quietude and the volume raised to max. It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life. Throughout, the House wields the codes of luxury and classicism to ignite a daring new path.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: 5 Year+

    Key Responsibilities

    • Manage and execute CRM initiatives to enhance customer loyalty and engagement.
    • Analyze customer data to identify trends, segment audiences, and personalize communications.
    • Develop and implement targeted customer journeys across various channels.
    • Collaborate with marketing, sales, and e-commerce teams to align CRM strategies with business goals.
    • Monitor CRM campaign performance, providing insights and recommendations for optimization.
    • Ensure data integrity and compliance with privacy regulations in all CRM activities.

    Requirements

    • Bachelor’s degree in Marketing, Business, or a related field.
    • Proven experience in CRM management, preferably within the luxury retail or fashion industry.
    • Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
    • Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders.
    • Proficiency with CRM platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign) and marketing automation tools.
    • A passion for the Versace brand and understanding of the luxury market landscape.

    Benefits

    • Opportunity to work with an iconic global luxury fashion brand.
    • Competitive salary and a comprehensive benefits package.
    • Potential for professional growth and career development within a dynamic organization.
    • Work in a creative and fast-paced environment in New York, NY.
    • Employee discounts on Versace products.
    • Be part of a team that values independence and fearless self-expression.

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