Associate Operations & User experience – Emirati –
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| Company Name | talabat |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
talabat is seeking an Associate Operations & User experience – Emirati – in Dubai, United Arab Emirates. This role focuses on enhancing user experience within the operations of a leading on-demand delivery platform.
Company Overview
talabat is the leading on-demand delivery platform in the Middle East and North Africa (MENA) region, offering customers a convenient and personalized way to order food, groceries, and other convenience products from a wide selection of restaurants and retailers. Founded in Kuwait in 2004, talabat has expanded its operations to the United Arab Emirates, Oman, Qatar, Bahrain, Jordan, Iraq, and Egypt. talabat is headquartered in Dubai, the United Arab Emirates and in December 2024, successfully completed its initial public offering on the Dubai Financial Market (DFM). As a subsidiary of Delivery Hero SE, talabat leverages global expertise to strengthen its market position and drive innovation in the on-demand delivery sector, focusing on expanding its product offerings and increasing market penetration across its operating regions. With a robust network of partners and riders, talabat continues to solidify its leadership in the MENA region’s on-demand delivery market, connecting customers, partners, and riders through its advanced technology platform. Visit http://www.talabat.com
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Analyze user feedback and operational data to identify areas for improvement.
- Collaborate with cross-functional teams to implement UX enhancements.
- Develop and maintain user-centric operational processes.
- Monitor key performance indicators related to user experience and operations.
- Support the optimization of the talabat platform for enhanced user satisfaction.
Requirements
- Proven experience in operations or user experience roles.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Familiarity with the on-demand delivery or e-commerce industry.
- Ability to work effectively in a fast-paced environment.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with a leading tech company in the MENA region.
- Be part of a dynamic and innovative team.
- Contribute to shaping the future of on-demand delivery.
- Professional development and growth opportunities within talabat.