Automotive Service Advisor (Multiple Locations – UAE)

Job Overview

EVS – Electric Vehicle Services is seeking an Automotive Service Advisor to join their team in multiple locations across the UAE. As an Automotive Service Advisor, you will be a key point of contact for customers, providing expert advice on electric and hybrid vehicle service and maintenance needs, ensuring a high standard of customer satisfaction and service quality.

Company Overview

EVS – Electric Vehicle Services is a pioneering company powering the future of electric mobility across the region and beyond. As the UAE’s first dedicated EV service center, EVS was founded in 2020 to elevate how electric and hybrid vehicles are cared for through precision, innovation, and uncompromised expertise. With over 7 years of specialized experience across more than 25 global brands, their team delivers advanced diagnostics, high-voltage repair, programming, and tailored warranty and service packages. EVS is committed to raising the region’s standards of safety, reliability, and customer confidence, and is expanding across the GCC, building a service network designed for the next era of transportation where technology and trust move forward together.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Advise customers on electric and hybrid vehicle service and maintenance requirements.
• Provide accurate cost estimates and explain service options clearly.
• Coordinate with technical teams to ensure efficient and timely vehicle repairs.
• Maintain exceptional customer relationships and ensure high satisfaction levels.
• Handle customer inquiries and resolve concerns professionally and promptly.
• Uphold EVS standards for quality, safety, and customer experience.

Requirements

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a proactive attitude.
• Ability to clearly explain technical information to customers.
• Basic understanding of automotive repair principles or a strong willingness to learn about EVs.
• Proficiency in using service management software or ability to adapt quickly.
• Flexibility to work in a dynamic and fast-paced environment.

Benefits

• Opportunity to work with cutting-edge electric vehicle technology.
• Professional growth and development in a leading EV service company.
• Be part of an innovative and forward-thinking work environment.
• Competitive salary and benefits package.
• Contribute to shaping the future of electric mobility in the region.
• Access to specialized training on EV diagnostics and repair.