Bilingual Customer Service Specialist (German/English) – Voice & Chat
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| Company Name | TalentPop App |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Vlorë, Vlorë, Albania |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
TalentPop App is seeking a Bilingual Customer Service Specialist (German/English) to join their team in Vlorë, Albania. This entry-level role focuses on providing excellent customer support through voice and chat, assisting German and English-speaking clients.
Company Overview
TalentPop App operates in the IT Services and IT Consulting industry, providing innovative solutions. Headquartered in Vlorë, Albania, the company is dedicated to delivering high-quality services and fostering a global customer base.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Handle customer inquiries and issues via voice and chat in German and English.
- Provide accurate information and solutions to customer problems.
- Maintain a high level of customer satisfaction.
- Document interactions and update customer records.
- Collaborate with team members to improve service delivery.
- Adhere to company policies and procedures.
Requirements
- Proficiency in both German and English (written and spoken).
- Excellent communication and interpersonal skills.
- Ability to learn quickly and adapt to new systems.
- Strong problem-solving abilities.
- Comfortable working in an entry-level customer service role.
- Ability to work full-time in Vlorë, Albania.
Benefits
- Opportunity to work in a dynamic IT Services and IT Consulting environment.
- Gain valuable experience in a customer service role.
- Collaborative and supportive team culture.
- Potential for career growth within the company.
- Work in a beautiful location in Albania.
- Competitive salary package.