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Bilingual Customer Support (French/English) – 100% Remote!

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Company NameTalentPop App
Company TypeNGO
Job TypeFull-Time
Salary RangeMarket Competitive
LocationAbidjan, Abidjan, Côte d’Ivoire
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

TalentPop App is seeking an enthusiastic individual to join their elite bilingual customer support team, working 100% remotely from Abidjan, Côte d’Ivoire. This entry-level full-time position requires fluency in both French and English to provide exceptional service to clients in the IT Services, IT Consulting, Marketing, and Sales sectors.

Company Overview

TalentPop App is a dynamic company specializing in IT Services, IT Consulting, Marketing, and Sales. They are committed to building high-performing teams and fostering a remote-first work environment, allowing professionals to thrive from various locations globally.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Provide outstanding customer support and assistance in both French and English.
  • Effectively handle inbound and outbound customer inquiries via various communication channels.
  • Troubleshoot common customer issues and provide accurate, timely solutions.
  • Maintain detailed records of customer interactions and resolutions.
  • Collaborate with team members to ensure a seamless customer experience.
  • Adhere to company standards for quality and customer satisfaction in all interactions.

Requirements

  • Fluent in both French and English, with excellent verbal and written communication skills.
  • Strong interpersonal skills and a customer-focused attitude.
  • Ability to work effectively and independently in a 100% remote setting.
  • Basic computer proficiency and comfort with online communication tools.
  • Strong problem-solving abilities and attention to detail.
  • Reliable internet connection and a dedicated workspace.

Benefits

  • Opportunity to work 100% remotely from Abidjan, Côte d’Ivoire.
  • Be part of an elite and supportive bilingual customer support team.
  • Gain valuable experience in IT services, marketing, and sales industries.
  • Flexible work environment promoting work-life balance.
  • Potential for professional growth and skill development within the company.
  • Engaging and collaborative team culture.

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