Business Analyst

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    Company NameInception
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
    QualificationsBachelor’s Degree
    Experience3 Year+

    Job Overview

    As a Business Analyst, you will be instrumental in ensuring that Inception’s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director – Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.

    Company Overview

    Inception is the UAE’s national-scale enabler in AI Research and Development. Partnering with Microsoft’s AI SaaS, we offer domain-specific Agentic AI Orchestrator platform utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: bachelors-degree
    • Experience: 3 Year+

    Key Responsibilities

    • Collaborate with clients to understand their business goals, challenges, and requirements, ensuring solutions are aligned with their strategic objectives.
    • Conduct in-depth business analysis to translate client needs into technical requirements, workflows, and specifications for development and delivery teams.
    • Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement, supporting data-driven decision-making.
    • Identify areas for process improvement within the delivery organization, proposing and implementing changes to enhance efficiency, quality, and client satisfaction.
    • Act as a liaison between client-facing and technical teams, ensuring clear communication and alignment on client requirements and delivery timelines.

    Requirements

    • Bachelor’s degree in Business, Finance, Computer Science, or a related field; advanced degree or certification in business analysis is a plus.
    • 3+ years of experience as a business analyst or in a similar role within a delivery-focused or technology-driven environment.
    • Strong analytical and problem-solving skills, with a proven track record of translating client requirements into actionable insights.
    • Excellent written and verbal communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.

    Benefits

    • An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
    • Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
    • A hybrid work policy to strike the perfect balance between office and home.
    • A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.

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