Business Intelligence & Analytics Manager

Job Overview

John Hardy is seeking a Business Intelligence & Analytics Manager to join their team in the New York City Metropolitan Area, US. This role is crucial for leveraging data to drive business insights and strategic decision-making within the luxury goods and jewelry sector, contributing to the brand’s heritage of artistry and reverence for nature.

Company Overview

John Hardy is a luxury jewelry brand, artisan handcrafted since 1975, drawing inspiration from Bali’s elemental beauty. The company is guided by its heritage of artistry and reverence for nature, emphasizing an ongoing collaboration amongst its artisan collective. With over 1,000 employees worldwide, including multi-generational artisans in Bali and Thailand, John Hardy is committed to ethical practices as a certified member of the Responsible Jewellery Council, using reclaimed metals and ethically sourced gemstones. The company has offices in Bali, Hong Kong, and its headquarters in New York City.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Lead the development and implementation of comprehensive business intelligence and analytics strategies.
• Oversee the collection, analysis, and reporting of complex data to support key business objectives.
• Identify and interpret significant trends and insights to inform strategic decisions in the luxury retail sector.
• Collaborate effectively with cross-functional departments to understand data needs and deliver actionable intelligence.
• Manage and mentor a team of business intelligence professionals, fostering their growth and development.
• Ensure the highest level of data accuracy, integrity, and security across all analytical platforms and reports.

Requirements

• Proven experience in business intelligence, data analytics, or a related field, preferably within retail or luxury goods.
• Strong analytical skills with the ability to interpret and translate complex data sets into clear, actionable insights.
• Proficiency with leading BI tools (e.g., Tableau, Power BI) and a solid understanding of data warehousing concepts.
• Excellent communication and presentation skills to effectively convey findings to diverse stakeholders.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple projects concurrently.
• Demonstrated experience in project management and leading analytical teams.

Benefits

• Opportunity to work for a renowned luxury jewelry brand with a rich heritage and global presence.
• Be part of a collaborative and supportive global team dedicated to artistry, community, and sustainability.
• Competitive salary and a comprehensive benefits package.
• Significant professional development and career growth opportunities within the organization.
• An engaging and inclusive work culture that values craftsmanship and innovation.
• Access to exclusive employee discounts on John Hardy’s artisan jewelry products.