Call Center Specialist
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| Company Name | JSK Real Estate |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Beirut, Beirut Governorate, Lebanon |
| Qualifications | High School / Matriculation |
| Experience | 1 Year+ |
Job Overview
JSK Real Estate is seeking a motivated Call Center Specialist to join their team in Beirut, Lebanon. In this role, you will be crucial in serving Lebanese people, both locally and internationally, by providing excellent customer service related to real estate solutions. You will contribute to the company’s mission of being the leading real estate agency in Lebanon.
Company Overview
JSK Real Estate is recognized as the leading real estate agency in Lebanon, offering a wide array of services including brokerage, asset management, sales, marketing, valuation, and property management. Their core mission is to provide comprehensive real estate solutions to Lebanese individuals worldwide, ensuring high-quality service and expert guidance. The company prides itself on its professional leadership, with its CEO being an elected member of the Royal Institution of Chartered Surveyors (MRICS).
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: High school diploma or equivalent
- Experience: 1 Year+
Key Responsibilities
- Handle inbound and outbound calls professionally and efficiently.
- Assist clients with inquiries regarding real estate services, listings, and processes.
- Provide accurate information and solutions to customer questions and concerns.
- Record and update client information and interactions in the CRM system.
- Escalate complex issues to appropriate departments for resolution.
- Maintain a high level of customer satisfaction through exceptional service.
Requirements
- High school diploma or equivalent.
- Proven experience in a call center or customer service role (1+ years preferred).
- Excellent verbal communication and interpersonal skills.
- Fluency in Arabic and English (French may be a plus for Lebanon context).
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work effectively in a fast-paced environment.
Benefits
- Opportunity to work with the #1 leading real estate agency in Lebanon.
- Be part of a dynamic and supportive team dedicated to client success.
- Gain valuable experience in the real estate sector.
- Contribute to serving the Lebanese community locally and internationally.
- Professional growth and development opportunities.
- Competitive salary and benefits package.