Client Advisor
Apply to Job Here
| Company Name | Officina Profumo-Farmaceutica di Santa Maria Novella |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | London Area, United Kingdom |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Officina Profumo-Farmaceutica di Santa Maria Novella is seeking a dedicated Client Advisor to join its team in the London Area, United Kingdom. This role involves delivering exceptional customer service and upholding the brand’s luxurious heritage, contributing to a unique client experience.
Company Overview
Officina Profumo-Farmaceutica di Santa Maria Novella sets its roots back to 1221 in Florence and it is acknowledged as the oldest pharmacy in the world. Its apothecary art legacy crosses more than eight centuries and it is deeply intertwined with Florence history, personalities and social tissue in a continuously-renewed alchemy of tales and wonders. The brand carries its activities in the very same places where they all began, uniquely, more than 800 years ago.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: none
- Experience: 2 Year+
Key Responsibilities
- Provide personalized and exceptional client service, ensuring a memorable luxury experience.
- Act as a brand ambassador, deeply knowledgeable about the history, heritage, and unique product offerings.
- Engage clients with captivating stories of the brand’s eight-century legacy.
- Support sales activities and achieve individual sales targets and KPIs.
- Maintain the pristine visual merchandising standards of the boutique.
- Assist with inventory management, stock replenishment, and general store operations.
Requirements
- Previous experience in luxury retail, customer service, or client advisory roles (e.g., 2 Year+).
- Exceptional communication, interpersonal, and presentation skills.
- A genuine passion for history, art, and high-quality artisanal products.
- Ability to work effectively and elegantly in a high-end retail environment.
- Strong attention to detail and a proactive, customer-centric approach.
- Proficiency in English; additional languages are a significant advantage.
Benefits
- Opportunity to work with a globally renowned luxury heritage brand.
- Competitive salary and performance-based incentives.
- Professional development and career growth opportunities within a historic company.
- Generous employee discounts on exquisite products.
- Work in a prestigious London location with an international clientele.
- Be part of a team that values tradition, craftsmanship, and excellence.