Client Advisor

Job Overview

Prada Group is seeking a Client Advisor to join its team in Lisbon, Portugal. In this role, you will be responsible for delivering an exceptional luxury experience to clients, assisting them with product selection, and contributing to the sales goals of the boutique. You will embody the brand’s values and ensure a high level of customer satisfaction.

Company Overview

Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church’s, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Deliver an exceptional and personalized luxury shopping experience to clients.
• Actively engage with customers to understand their needs and provide expert product advice.
• Contribute to achieving sales targets and overall boutique performance.
• Maintain high standards of visual merchandising and store presentation.
• Build and nurture long-term client relationships to foster loyalty.
• Handle sales transactions, returns, and exchanges efficiently and accurately.

Requirements

• A genuine passion for luxury fashion and the Prada Group brands.
• Excellent communication and interpersonal skills, with a focus on client service.
• Ability to thrive in a fast-paced and dynamic retail environment.
• Professional demeanor and a commitment to delivering exceptional customer experiences.
• Strong team player with a positive and proactive attitude.
• Flexibility to work retail hours, including evenings, weekends, and holidays.

Benefits

• Opportunity to work with one of the world’s leading luxury fashion groups.
• Professional growth and career development opportunities within Prada Group.
• Competitive remuneration package and performance-based incentives.
• Comprehensive training on luxury products and clienteling techniques.
• Access to employee discounts on Prada Group brands.
• A dynamic, international, and stimulating work environment.