Client Experience Specialist
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| Company Name | Crossing Hurdles |
| Company Type | NGO |
| Job Type | Contract |
| Salary Range | $65.00/hr – $75.00/hr |
| Location | United States |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Crossing Hurdles is seeking a remote Client Experience Specialist to join their team in the United States. In this contract role, you will be crucial in supporting skilled professionals and connecting them with leading AI training platforms and high-growth companies, ensuring a positive client journey.
Company Overview
Crossing Hurdles connects skilled professionals with opportunities across leading AI training platforms and high-growth companies. As global demand for human input in AI development grows, Crossing Hurdles helps professionals discover and access these opportunities by bringing together information, talent networks, and application pathways related to AI model training, evaluation, and emerging AI-enabled work. They also partner with high-growth companies to support talent discovery across key business functions.
Quick Details
- Salary Range: $65.00/hr – $75.00/hr
- Job Type: Contract
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Provide exceptional support to skilled professionals and client companies.
- Facilitate connections between talent and AI training platforms or high-growth companies.
- Address inquiries and resolve issues promptly to ensure client satisfaction.
- Guide candidates through application pathways for AI-enabled work.
- Gather feedback to continuously improve client experience services.
- Collaborate with internal teams to optimize talent matching processes.
Requirements
- Proven experience in client service or support roles, preferably in a remote setting.
- Excellent communication and interpersonal skills.
- Ability to understand and articulate opportunities within the AI and high-growth tech sectors.
- Strong problem-solving abilities and a proactive approach.
- Proficiency in using CRM or client management tools.
- Ability to work independently and manage multiple client interactions effectively.
Benefits
- Competitive hourly compensation for contract work.
- Opportunity to work remotely with a flexible schedule.
- Engage with cutting-edge AI training platforms and high-growth companies.
- Contribute to the development of next-generation AI systems.
- Join a dynamic team connecting talent with meaningful work.
- Gain exposure to diverse technical, analytical, and knowledge-based domains.