Filters

Client Integration Specialist

Apply to Job Here

Free Ats CV Builder
Company NameFirst Focus
Company TypePrivate
Job TypeFull-Time
Salary RangeA$120,000.00/yr – A$155,000.00/yr
LocationAuckland, Auckland, New Zealand
QualificationsBachelor’s Degree
Experience5 Year+

Job Overview

The Client Integration Specialist at First Focus will play a pivotal role in implementing and integrating advanced IT solutions, particularly those offered through their CORE managed IT platform, for clients. This position focuses on enhancing business productivity through AI implementation, automation, cybersecurity, and managed SharePoint services, ensuring seamless client adoption and optimal operational efficiency.

Company Overview

First Focus is Australia’s #1 mid-market Managed Service Provider (MSP) for eight consecutive years, employing 360 staff across Australia, New Zealand, and the Philippines. They support over 800 businesses and 30,000 end users by providing managed IT solutions, including their CORE platform, which is built for the AI era. CORE encompasses AI implementation, business automation, cyber security, data governance, managed SharePoint, and comprehensive IT support.

Quick Details

  • Salary Range: A$120,000.00/yr – A$155,000.00/yr
  • Job Type: Full-time
  • Experience: 5 Year+
  • Qualifications: Bachelor’s Degree

Key Responsibilities

  • Lead the implementation and integration of First Focus’s CORE managed IT solutions for new and existing clients.
  • Work closely with clients to understand their business needs and translate them into effective IT strategies and integrations.
  • Oversee the deployment of AI tools (Microsoft Copilot, ChatGPT), business automation, cybersecurity, and managed SharePoint services.
  • Ensure smooth client onboarding, adoption, and training on integrated systems and workflows.
  • Manage project timelines, resources, and deliverables to ensure successful and timely integration outcomes.
  • Act as a primary technical contact for clients during the integration phase, addressing queries and ensuring satisfaction.

Requirements

  • Proven experience in IT project management or client solution integration, preferably within an MSP environment.
  • Strong understanding of modern IT infrastructure, cloud services, cybersecurity, and business automation principles.
  • Excellent communication, interpersonal, and client relationship management skills.
  • Ability to lead complex technical discussions and guide clients through integration processes.
  • Demonstrated problem-solving abilities and a focus on delivering high-quality solutions.
  • Bachelor’s degree in Information Technology, Computer Science, Project Management, or a related field.

Benefits

  • Opportunity to work for Australia’s #1 mid-market MSP and contribute to cutting-edge IT solutions.
  • Be part of a dynamic and growing team across Australia, New Zealand, and the Philippines.
  • Engage with diverse clients and lead impactful projects in AI implementation and business automation.
  • Receive dedicated support from internal teams and work in an outcome-focused environment.
  • Professional development and career advancement opportunities within a leading IT services company.
  • Competitive salary package and a supportive work culture.

Apply to Job Here

Free Ats CV Builder