Client Manager – HeyDoc Queluz
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| Company Name | Lusíadas Saúde |
| Company Type | NGO |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Queluz, Lisbon, Portugal |
| Qualifications | None / No Formal Education |
| Experience | 10 Year+ |
Job Overview
Lusíadas Saúde is looking for a Client Manager for their HeyDoc unit in Queluz, Lisbon, Portugal. This role involves managing client relationships within a leading healthcare group, ensuring exceptional service and contributing to the organization’s mission to transform healthcare.
Company Overview
Lusíadas Saúde is a reference group in the health sector in Portugal, committed to transforming healthcare through science, data, innovation, quality, and clinical excellence. They operate numerous registered and licensed healthcare establishments across Portugal, ensuring high standards of patient care and fostering a patient-centric approach.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 10 Year+
Key Responsibilities
- Manage and develop strong, lasting relationships with clients.
- Ensure high levels of client satisfaction and retention through proactive engagement.
- Coordinate effectively with internal medical and administrative teams to deliver optimal healthcare services.
- Address client inquiries, concerns, and feedback promptly and efficiently.
- Contribute to the strategic growth and development of the HeyDoc Queluz client base.
- Monitor client service metrics and implement improvements as needed.
Requirements
- Proven experience in client management or a similar role, preferably within the healthcare sector.
- Excellent communication, negotiation, and interpersonal skills.
- Strong problem-solving abilities and a client-focused approach.
- Ability to work effectively in a dynamic and fast-paced healthcare environment.
- Proficiency in Portuguese and English, both written and verbal.
- Strong organizational skills and meticulous attention to detail.
Benefits
- Opportunity to work with a leading and innovative healthcare group in Portugal.
- Clear pathways for professional growth and continuous development.
- A collaborative and supportive work environment.
- Direct contribution to a mission-driven organization focused on healthcare transformation.
- Competitive compensation package reflecting experience and responsibilities.
- Access to comprehensive healthcare benefits and employee wellness programs.