Client Services Coordinator

Job Overview

The Entrepreneur Cooperative is seeking a Client Services Coordinator in Argentina. In this role, you will be instrumental in supporting a vibrant, member-driven community, ensuring entrepreneurs at every stage of their journey receive excellent service and facilitate meaningful connections within the cooperative.

Company Overview

The Entrepreneur Cooperative (ECo) is a vibrant, member-driven community designed for entrepreneurs at every stage of their journey. ECo aims to empower its members through shared experiences, resources, and meaningful connections. At the heart of ECo is the belief in collective growth—where members actively participate in governance, decision-making, and the strategic direction of the cooperative.
ECo provides a platform for entrepreneurs to exchange ideas, collaborate on projects, and access a wide range of educational content focusing on critical aspects of entrepreneurship such as board management, investor relations, and scaling strategies. ECo is poised to redefine entrepreneurial collaboration, offering an inclusive space for founders to thrive.
Communication and collaboration are facilitated through various channels, including Slack for real-time discussions and a dedicated listserv for announcements, events, and deal flow opportunities. ECo also emphasizes the importance of in-person connections, with regular events and meetups organized across different geographies.
ECo’s subgroups cover a broad spectrum of interests and industries, from real estate to health and wellness, AI experimentation, and beyond, ensuring that every member finds their niche within the community. These subgroups provide focused forums for discussion, learning, and networking, catering to the diverse needs and passions of ECo members.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Coordinate and manage all client services and member inquiries efficiently.
• Support new member onboarding processes and contribute to member retention strategies.
• Facilitate smooth communication across various cooperative channels, including Slack and listserv.
• Assist in organizing and executing community events, meetups, and networking opportunities.
• Collaborate with leadership to contribute to the strategic direction and growth initiatives.
• Guide members to relevant subgroups and resources tailored to their entrepreneurial needs.

Requirements

• Proven experience in client services, business development, or a related field.
• Excellent communication and interpersonal skills, both written and verbal.
• Demonstrated ability to organize, prioritize, and manage multiple tasks effectively.
• Strong passion for supporting entrepreneurs and fostering community growth.
• Proficiency with modern communication and collaboration platforms (e.g., Slack).
• Proactive problem-solver with a customer-centric attitude.

Benefits

• Opportunity to be an integral part of a dynamic and supportive entrepreneurial community.
• Direct involvement in the governance and strategic direction of a member-driven cooperative.
• Access to an extensive network of diverse entrepreneurs, resources, and learning content.
• Professional development opportunities in business development and client relations.
• Work in a collaborative environment that values collective growth and innovation.
• Engage with various industry subgroups, expanding your professional network.