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Client Success Representative (Remote, Contract)

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Company NameINFUSE
Company TypePrivate
Job TypeContract
Salary RangeMarket Competitive
LocationSlovakia
QualificationsNone / No Formal Education
Experience5 Year+

Job Overview

A Client Success Representative at INFUSE is responsible for managing and nurturing client relationships to ensure satisfaction, retention, and growth. This remote, contract-based role involves leveraging INFUSE’s AI-driven demand engine to deliver excellence in B2B demand and revenue marketing performance for industry-leading clients across various sectors.

Company Overview

INFUSE is a global B2B demand and revenue marketing performance company. At the heart of INFUSE is a demand engine powered by data: first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights. This AI-driven demand engine ensures precision targeting across in-market buyer and account profiles to drive qualified interest. Omnichannel outreach and INFUSE-exclusive marketing programs identify and engage prospective buying groups throughout their journey. To optimize your investment and deliver on your lead-to-revenue performance goals, INFUSE demand generation tools and professionals are available in over 75 countries across all time zones. They proudly work with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Contract
  • Qualifications: None / Open to all applicants
  • Experience: 5 Year+

Key Responsibilities

  • Manage a portfolio of key client accounts, building strong, long-lasting relationships.
  • Serve as the primary point of contact for client inquiries, ensuring timely and effective resolution.
  • Collaborate with internal teams to ensure the successful delivery of demand generation campaigns.
  • Proactively identify opportunities for client growth and expansion of services.
  • Monitor client performance metrics and provide strategic recommendations for optimization.
  • Conduct regular business reviews with clients to discuss progress and future strategies.

Requirements

  • Proven experience in a client success, account management, or similar client-facing role, preferably in B2B marketing or SaaS.
  • Strong understanding of demand generation, revenue marketing, and digital advertising strategies.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently in a remote environment and manage multiple priorities.
  • Proficiency in CRM software and client management tools.
  • Demonstrated ability to drive client satisfaction and retention.

Benefits

  • Opportunity to work with a global leader in B2B demand and revenue marketing.
  • Flexible remote work environment.
  • Exposure to cutting-edge AI-driven marketing technology and strategies.
  • Collaborative and supportive team culture.
  • Opportunity to work with a diverse portfolio of industry-leading clients.
  • Professional development and growth opportunities within a rapidly expanding company.

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