Cluster Director of Sales & Marketing

Job Overview

Fairmont Hotels & Resorts is seeking a Cluster Director of Sales & Marketing in Nairobi, Kenya. This senior leadership role involves overseeing sales and marketing strategies across multiple properties to drive revenue and enhance brand presence for the luxury hospitality brand.

Company Overview

Fairmont Hotels & Resorts, a part of ALL – the Accor Live Limitless Lifestyle Loyalty Program, is renowned for its grand and awe-inspiring properties located in the heart of each destination. With 90 exceptional addresses in 32 countries, Fairmont is favored by world leaders, business travelers, and families alike for its luxurious stays and thoughtful service. Fairmont Hotels stand at the intersection of elegance and culture, deeply connected to local traditions, and serve as the cultural and social heart of their communities. Visit their website at https://www.fairmont.com/

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Develop and implement comprehensive sales and marketing strategies for multiple cluster properties.
• Lead, mentor, and manage the sales and marketing teams to achieve revenue targets and strategic goals.
• Analyze market trends, competitor activities, and customer feedback to identify new business opportunities.
• Cultivate strong relationships with key clients, partners, and stakeholders across various segments.
• Oversee budget management, forecasting, and reporting for all sales and marketing operations.
• Ensure brand standards are consistently upheld across all properties and marketing initiatives.

Requirements

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Minimum of 10 years of progressive experience in sales and marketing, with at least 3-5 years in a similar cluster director role within the luxury hospitality sector.
• Proven track record of driving revenue growth and market share in a competitive environment.
• Strong leadership, communication, and interpersonal skills with the ability to inspire a team.
• In-depth knowledge of local and international market segments for luxury hotels.
• Proficiency in sales and marketing software, CRM systems, and digital marketing strategies.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to lead sales and marketing efforts for iconic luxury properties.
• Comprehensive health and wellness benefits package.
• Career development and growth opportunities within Accor’s global portfolio.
• Access to exclusive employee travel discounts and perks at Fairmont and Accor properties worldwide.
• Be part of a prestigious international hospitality brand known for its excellence and global presence.