Collections Officer

Job Overview

Experian Asia Pacific is seeking a dedicated Collections Officer to join their team in Singapore. This role is crucial in managing collection activities and ensuring efficient financial operations for a global leader in data and technology.

Company Overview

Experian is a global data and technology company, powering opportunities for people and businesses around the world. They help redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using their unique combination of data, analytics and software. Experian also assists millions of people to realise their financial goals and help them to save time and money. They operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. Experian invests in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 25,200 people across 32 countries. Their corporate headquarters are in Dublin, Ireland.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 10 Year+

Key Responsibilities

• Manage and oversee collections activities to ensure timely recovery of outstanding debts.
• Implement effective collection strategies and maintain compliance with financial regulations.
• Communicate with customers to negotiate payment plans and resolve outstanding balances.
• Monitor accounts receivable and identify potential risks for non-payment.
• Prepare regular reports on collection performance and outstanding debts.
• Collaborate with internal teams to streamline collection processes and improve efficiency.

Requirements

• Proven experience in collections or a similar financial recovery role.
• Strong negotiation and communication skills with a customer-centric approach.
• Ability to work independently and manage a high volume of accounts.
• Familiarity with collection software and financial reporting tools.
• Understanding of relevant financial regulations and compliance standards.
• Excellent problem-solving skills and attention to detail.

Benefits

• Opportunity to work with a global leader in data and technology.
• Contribute to innovative solutions that impact millions of people and businesses.
• Professional development and career growth within a diverse organization.
• Access to advanced technologies and data analytics tools.
• Competitive salary and comprehensive benefits package.
• Collaborative and supportive international work environment.