Coordinator, Key Client Services
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| Company Name | The National Insurance Company – Daman |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
The National Insurance Company – Daman is seeking a Coordinator, Key Client Services in Abu Dhabi, United Arab Emirates. This role involves supporting key client relationships and ensuring high-quality service delivery within the insurance sector.
Company Overview
The National Insurance Company – Daman is a comprehensive, multi-line insurer and the UAE’s leading health insurance provider, delivering tailored health insurance solutions to more than 3 million members in the UAE. Daman was established in 2005 and began its operations in May 2006 as the first and only dedicated health insurer in the UAE. In May 2025, Daman adopted its new legal name to reflect its expansion beyond health insurance into broader offerings, starting with Property and Casualty (P&C) Insurance. This follows earlier diversification, with the launch of the Daman Gratuity and Employee Benefits (GEB) Trust in 2024. Daman is a subsidiary of PureHealth, the largest hospital and health insurance group in the Middle East with an ecosystem that challenges lifespans and reimagines health spans. With 110+ hospitals, 316+ clinics, multiple diagnostic centres, health insurance solutions, pharmacies, health tech, procurement, investments and more, Daman drives innovation through a combination of state-of-the-art technology and extensive expertise offered by a highly skilled and knowledgeable workforce. As the leading health insurer, Daman provides a 24/7 customer call centre and medical services authorisation team who are in direct contact with Daman’s network of over 3,000 medical facilities. The company also provides a diverse range of digital services that are unmatched in the UAE. Daman has set high standards in the insurance industry and has been awarded a number of internationally recognised awards and quality-focused certifications.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Assist in managing relationships with key clients to ensure satisfaction.
- Coordinate internal resources to meet client service needs and resolve issues.
- Maintain accurate client records and ensure timely communication.
- Support the client services team with administrative tasks and reporting.
- Facilitate smooth onboarding processes for new key clients.
- Gather client feedback to contribute to service improvement initiatives.
Requirements
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite.
- Ability to work effectively in a fast-paced environment.
- A proactive attitude and willingness to learn the insurance industry.
- Ability to collaborate effectively with team members.
Benefits
- Opportunity to work with a leading insurance provider in the UAE.
- Comprehensive health insurance coverage.
- Professional development and career growth opportunities.
- Supportive and dynamic work environment.
- Contribution to a company focused on innovation in healthcare and insurance.
- Competitive compensation package.