Coordinator Rider On Ground Ops
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| Company Name | talabat |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
talabat is seeking a Coordinator Rider On Ground Ops to manage and optimize rider operations in Abu Dhabi, United Arab Emirates. This role is crucial for ensuring efficient delivery services and supporting the rider fleet on the ground.
Company Overview
talabat is the leading on-demand delivery platform in the Middle East and North Africa (MENA) region, offering customers a convenient and personalized way to order food, groceries, and other convenience products from a wide selection of restaurants and retailers. Founded in Kuwait in 2004, talabat has expanded its operations to the United Arab Emirates, Oman, Qatar, Bahrain, Jordan, Iraq, and Egypt. talabat is headquartered in Dubai, the United Arab Emirates and in December 2024, successfully completed its initial public offering on the Dubai Financial Market (DFM). As a subsidiary of Delivery Hero SE, talabat leverages global expertise to strengthen its market position and drive innovation in the on-demand delivery sector, focusing on expanding its product offerings and increasing market penetration across its operating regions. With a robust network of partners and riders, talabat continues to solidify its leadership in the MENA region’s on-demand delivery market, connecting customers, partners, and riders through its advanced technology platform.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Coordinate daily rider operations to ensure efficient and timely deliveries.
- Monitor rider performance and address operational issues promptly.
- Support the onboarding, training, and welfare of new and existing riders.
- Liaise effectively with riders, customers, and restaurant partners to resolve service-related concerns.
- Implement and enforce operational policies and procedures to maintain service quality.
- Assist in optimizing delivery routes and resource allocation for maximum efficiency.
Requirements
- Strong organizational skills and ability to manage multiple tasks effectively.
- Excellent communication and interpersonal abilities for interacting with diverse teams.
- Ability to thrive in a fast-paced, dynamic work environment.
- Proficiency in using mobile applications and operational software.
- Flexibility to work varied shifts, including weekends and holidays.
- Problem-solving mindset with a proactive approach to challenges.
Benefits
- Opportunity to work with a leading on-demand delivery platform in the MENA region.
- Clear career growth and professional development opportunities.
- Be part of a dynamic and rapidly expanding global company.
- Competitive compensation package and employee benefits.
- Exposure to innovative technology and advanced operational strategies.
- Engaging and supportive team culture.