Crew Member – City Walk

Job Overview

Shamal Holding is seeking a Crew Member for their Five Guys City Walk Dubai Store. This role focuses on delivering an exceptional customer experience and involves training in various restaurant positions.

Company Overview

Shamal Holding is a diversified investment firm based in Dubai, cultivating a unique portfolio of investments, experiences, and assets. As a global investor, asset owner, and developer, Shamal Holding aims to deliver long-term value wherever they operate.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Diploma or Equivalent
• Experience: Minimum of 1 year

Key Responsibilities

• Deliver exceptional customer service at all times.
• Train in different restaurant positions including Grill, Fries, Hospitality, Expo, Cashier, Preparation, Buns and Dressings.
• Maintain operational and kitchen areas to exceed cleanliness and comfort standards.
• Adhere to brand standards and keep up to date with Five Guys University courses.
• Use the company cash register accurately and maintain proper control of company assets.
• Work as a team member to support other restaurant employees with their duties.

Requirements

• High School Diploma or equivalent.
• Minimum of 1 year experience as a service crew or in a similar role.
• Excellent customer service skills.
• Ability to resolve simple customer queries and refer difficult queries to Managers.
• Willingness to adhere to brand standards and follow food safety, sanitation, and hygiene requirements.

Benefits

• Opportunities for training in various restaurant positions.
• Work in a dynamic and growing team environment within Five Guys.
• Be part of a company that values customer service and cleanliness.
• Contribute to achieving restaurant goals and targets.
• Gain experience in a well-known international brand.
• Potential for growth within the Shamal Holding portfolio.