CRM Marketing Executive

Job Overview

Furchild is seeking a dedicated CRM Marketing Executive to join their innovative team in Dubai, United Arab Emirates. In this executive role, you will be instrumental in developing and implementing customer relationship management strategies to enhance pet parent engagement, drive loyalty, and promote Furchild’s premium raw pet food products.

Company Overview

FURCHILD is the first and only raw pet food company of its kind in Middle East. We empower pet parents by providing convenient access to top quality nutrition and natural pet products that will enable their pets to live a healthier, happier and more vibrant life. Discover the transformative power of our fresh, healthy, balanced raw meals, raw bones, all-natural chews and premium handcrafted freeze-dried treats. Our meals are formulated by the world’s leading pet food experts, approved by veterinarians and utilise innovative safety and quality standards never before available to pets. Furchild is committed to human grade ingredients, 100% organic vegetables and fruits, ethically sourced grass-fed, free-range and cage-free meats and poultry, all while being grain-free, gluten-free, and free from antibiotics, hormones, preservatives, fillers, or additives.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: bachelors-degree
• Experience: 5 Year+

Key Responsibilities

• Develop and execute comprehensive CRM strategies to improve customer loyalty and retention.
• Manage and segment customer databases to facilitate highly targeted marketing campaigns.
• Analyze CRM campaign performance metrics and customer data to optimize future initiatives.
• Collaborate closely with sales, product development, and customer service teams to ensure cohesive customer experiences.
• Design and implement personalized communication flows across various channels, including email and SMS.
• Monitor industry trends, competitive activities, and customer feedback to identify growth opportunities.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of proven experience in CRM marketing, preferably within the pet, food, or FMCG sectors.
• Demonstrated proficiency with CRM software and marketing automation platforms.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication, interpersonal, and project management capabilities.
• Ability to thrive in a fast-paced, entrepreneurial environment and work effectively both independently and as part of a team.

Benefits

• Opportunity to be part of a pioneering and rapidly growing raw pet food company in the Middle East.
• Work in a dynamic and innovative environment focused on pet health and wellness.
• Competitive salary package and potential for performance-based incentives.
• Significant opportunities for professional growth and career advancement.
• Collaborative and supportive team culture.
• Employee discounts on Furchild’s premium and high-quality pet products.