Customer Experience Associate

Job Overview

Climactic is seeking a Customer Experience Associate to join their team in the United Arab Emirates. This role will focus on ensuring a positive experience for clients and stakeholders within the climate tech and sustainability investment space.

Company Overview

CLIMACTIC invests in visionary founders solving our planet’s greatest challenges: battling climate change, achieving sustainability, and creating a more circular economy. Founded by serially successful entrepreneurs who are also seasoned venture capitalists and growth execs, Climactic will help engineer the next wave of multi-billion dollar companies aligned with planetary and societal prosperity – proving that capitalism and impact are not in conflict.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Provide exceptional support to customers and stakeholders.
• Manage customer inquiries and resolve issues promptly and effectively.
• Assist in maintaining customer relationship management systems.
• Contribute to improving customer service processes and standards.
• Collaborate with the investment team to ensure a seamless experience for founders.

Requirements

• Strong communication and interpersonal skills.
• A passion for climate action, sustainability, and impact investing.
• Ability to work independently and as part of a team.
• Excellent organizational skills and attention to detail.
• Proactive attitude and willingness to learn.

Benefits

• Opportunity to work with a leading venture capital firm focused on impact.
• Be part of a mission-driven organization making a difference.
• Gain experience in the rapidly growing climate tech sector.
• Collaborative and dynamic work environment.
• Contribute to building world-changing companies.