Customer Experience (CX) Specialist

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Company NameHisense Europe
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationPrague, Czechia
QualificationsNone / No Formal Education
Experience5 Year+

Job Overview

Hisense Europe is seeking a Customer Experience (CX) Specialist to join their team in Prague, Czechia. The role involves contributing to exceptional customer service and enhancing the overall customer experience.

Company Overview

Hisense Europe, a Slovenian-based business group with 27 business units and three strong production centers across Europe. Hisense is a leading consumer electronics and home appliances manufacturer with a global presence, striving to become one of the leading European home appliances and consumer electronics manufacturers.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: 5 Year+

Key Responsibilities

  • Enhance the overall customer experience.
  • Support customer service operations.
  • Handle customer inquiries and resolve concerns.
  • Collaborate with teams to improve customer satisfaction.
  • Contribute to the company’s vision of delivering smart solutions.

Requirements

  • Experience in customer service.
  • Strong communication skills.
  • Ability to work in a diverse team.
  • A positive attitude.

Benefits

  • Opportunities for professional development.
  • Work in a collaborative environment.
  • Be part of a leading international brand.

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