Customer Lifetime Success Manager (MRI) META

Job Overview

Philips is seeking a Customer Lifetime Success Manager (MRI) META to identify up-sell and cross-sell opportunities, leveraging data analysis and customer insights to drive revenue growth. This role manages the small expansion sales process and builds strong relationships with internal and external partners.

Company Overview

Philips is a health technology company committed to improving healthcare access and quality for everyone. They focus on innovation and believe that every human matters. Philips has a rich history of developing healthcare solutions.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 7+ years

Key Responsibilities

• Identify complex up-sell and cross-sell opportunities using data analysis.
• Manage the entire small expansion sales process, coordinating with Customer Delivery.
• Build strong relationships with internal and external partners.
• Act as a trusted advisor to customers on strategic up-sell and cross-sell opportunities.
• Collaborate with marketing and product teams.
• Maintain detailed records and monitor industry trends.

Requirements

• Bachelor’s degree in a technical or medical field.
• At least 7 years of related experience in business/sales/marketing in the healthcare business.
• Experience in clinical sales/marketing related to MRI.
• Experience in a multinational organization with cross-functional teams.
• Excellent communication skills in English.

Benefits

• Opportunities to work in a leading health technology company.
• Collaborative environment with cross-functional teams.
• Chance to drive significant revenue growth through strategic sales initiatives.
• Extensive travel within the META region.
• Professional development and growth opportunities within Philips.
• Contribute to improving healthcare access and quality.