Customer Relations Officer (Emiratis– Rotational Shifts)

Job Overview

TalentTide is seeking a Customer Relations Officer for a full-time, entry-level position in Dubai, United Arab Emirates. This role is specifically open to Emirati nationals and involves managing customer relationships with a focus on serving the unique demands of the contemporary Emirati market, particularly within the Hospitals and Health Care sector.

Company Overview

TalentTide is an avant-garde HR consulting firm located in Dubai, UAE, dedicated to addressing the unique challenges and demands of the contemporary Emirati market. Built on deep-rooted industry knowledge, the firm offers bespoke headhunting, customized training, HR technologies, comprehensive HR consulting, and JD creation services, setting new benchmarks in HR innovation.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Serve as the primary point of contact for clients, particularly within the Hospitals and Health Care sector.
• Build and maintain strong, lasting customer relationships with corporate partners.
• Address client inquiries and resolve issues promptly and efficiently.
• Gather client feedback to continuously improve service delivery and satisfaction.
• Collaborate with internal teams to ensure seamless service provision.
• Understand and cater to the unique cultural nuances of the Emirati market.

Requirements

• Must be an Emirati national.
• Entry-level candidates are encouraged to apply; no prior experience required.
• Excellent communication and interpersonal skills in both Arabic and English.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to work rotational shifts as required by operational needs.
• Passion for delivering exceptional customer service and fostering positive client relations.

Benefits

• Opportunity to start a career in a leading HR consulting firm in the UAE.
• Exposure to diverse corporate clients, including the Hospitals and Health Care sector.
• Professional development and growth opportunities within a supportive environment.
• Work in a dynamic and innovative Emirati-focused team.
• Competitive salary and a comprehensive benefits package.
• Be part of a company committed to HR excellence and understanding the local market.