Customer Service Associate – Chilled Section

Job Overview

Al-Futtaim is seeking a Customer Service Associate for the Chilled Section in Dubai, United Arab Emirates. This role involves providing excellent customer service within the retail environment.

Company Overview

Founded in the 1930s, Al-Futtaim is a leading conglomerate with diverse expertise in automotive, retail, real estate, and finance. As a family-owned business, Al-Futtaim focuses on long-term success and an unwavering commitment to excellence. They connect consumers in over 20 markets with admired global brands, fostering loyalty through a customer-centric approach and a people-first philosophy. Integrity and collaboration are core values, empowering their team to deliver exceptional results.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Provide exceptional customer service to all shoppers in the chilled section.
• Assist customers with product selection and inquiries.
• Maintain the visual appeal and stock levels of the chilled section.
• Handle customer complaints and issues professionally and efficiently.
• Operate the point of sale system accurately.
• Adhere to company policies and procedures.

Requirements

• Excellent communication and interpersonal skills.
• A friendly and approachable demeanor.
• Ability to work effectively in a fast-paced retail environment.
• Willingness to learn about products in the chilled section.
• Team player with a positive attitude.
• Previous customer service experience is a plus but not required.

Benefits

• Opportunity to work with a reputable and established conglomerate.
• Gain valuable retail experience in a dynamic market.
• Potential for career growth within Al-Futtaim.
• Work in a supportive and collaborative team environment.
• Employee discounts on various Al-Futtaim brands and services.
• Competitive working conditions.