Customer Service & Logistics Specialist
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| Company Name | JDE Peet’s |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | North Sydney, New South Wales, Australia |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
JDE Peet’s is seeking a Customer Service & Logistics Specialist. You will contribute to creating a welcoming and connected environment for guests while ensuring high-quality service.
Company Overview
JDE Peet’s – now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at https://www.jdepeets.com.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Handle customer inquiries and resolve issues.
- Coordinate logistics and shipping activities.
- Ensure adherence to company standards.
- Collaborate with team members.
- Manage customer service operations effectively.
Requirements
- Team player with a positive attitude.
- Excellent communication skills.
- Ability to work in a multicultural team.
- Flexibility to work various shifts.
- Commitment to company values and culture.
Benefits
- Opportunities for professional development.
- Work in a collaborative environment.
- Gain valuable experience.
- Access to employee benefits.
- Engaging and inclusive work culture.